Privacy Policy
How we collect, use, and protect your information
Last updated: January 1, 2024
Our Commitment to Your Privacy
At Orange Blossom IT ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orangeblossomit.com or engage our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- • Fill out contact forms on our website
- • Subscribe to our newsletter or blog updates
- • Request a consultation or quote
- • Engage our services
- • Communicate with us via email, phone, or other methods
This information may include:
- • Contact Information: Name, email address, phone number, company name, job title
- • Business Information: Company size, industry, technology needs, project requirements
- • Communication Records: Records of our conversations, emails, and support interactions
- • Payment Information: Billing address and payment details (processed securely by third-party payment processors)
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- • Technical Information: IP address, browser type, operating system, device information
- • Usage Information: Pages visited, time spent on pages, referring websites, exit pages
- • Location Information: General geographic location based on IP address
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery
- • Providing and managing IT services and consultations
- • Responding to your inquiries and support requests
- • Processing payments and managing accounts
- • Communicating about projects, services, and account matters
Business Operations
- • Improving our website, services, and customer experience
- • Analyzing usage patterns and trends
- • Conducting internal research and development
- • Maintaining security and preventing fraud
Marketing and Communications
- • Sending newsletters, blog updates, and educational content (with your consent)
- • Providing information about our services that may interest you
- • Conducting surveys and collecting feedback
Legal and Compliance
- • Complying with legal obligations and regulatory requirements
- • Protecting our rights and interests
- • Resolving disputes and enforcing agreements
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- • Web hosting and cloud services: To maintain our website and store data securely
- • Email services: To send communications and newsletters
- • Analytics providers: To understand website usage and improve our services
- • Payment processors: To process payments securely
- • Technology partners: To deliver specific services or solutions
All service providers are contractually required to protect your information and use it only for the specified purposes.
Legal Requirements
We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:
- • Comply with legal processes, court orders, or government requests
- • Protect our rights, property, or safety, or that of our users or the public
- • Investigate potential violations of our terms of service
- • Prevent or address fraud, security, or technical issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- • Encryption: Data transmission and storage using industry-standard encryption
- • Access Controls: Limited access to personal information on a need-to-know basis
- Regular Security Assessments: Ongoing monitoring and testing of our security measures
- Employee Training: Regular training on privacy and security best practices
- Secure Infrastructure: Use of secure, regularly updated systems and software
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:
- The nature of our relationship and the services provided
- Legal and regulatory requirements
- The need to resolve disputes or enforce agreements
- Legitimate business interests
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and business requirements)
Communication Preferences
- Email Communications: Unsubscribe from marketing emails using the unsubscribe link
- Newsletter: Manage your subscription preferences at any time
- Marketing: Opt out of marketing communications while still receiving service-related messages
Cookies and Tracking
- Browser Settings: Control cookie preferences through your browser settings
- Analytics: Opt out of website analytics tracking where technically feasible
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your information.
Third-Party Services We Use
Our website and services may integrate with third-party services, including:
- Google Analytics: For website analytics and performance monitoring
- Web3Forms: For contact form processing
- Email Service Providers: For newsletter and email communications
- Cloud Hosting Providers: For website hosting and data storage
Each of these services has its own privacy policy governing how they handle your information.
International Data Transfers
Our servers and service providers may be located in different countries. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.
We ensure that any international transfers of personal information are conducted in compliance with applicable data protection laws and include appropriate safeguards to protect your information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you by email if you have provided your email address
- Post a notice on our website
- Provide additional notice as required by applicable law
We encourage you to review this privacy policy periodically to stay informed about our privacy practices.
Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:
Orange Blossom IT
Email: privacy@orangeblossomit.com
General Contact: hello@orangeblossomit.com
Website: orangeblossomit.com
Address: Central Florida, United States
We will make every effort to respond to your inquiry within 30 days. For urgent privacy concerns, please indicate "URGENT PRIVACY MATTER" in your email subject line.
Effective Date: This privacy policy is effective as of January 1, 2024, and applies to all information collected by Orange Blossom IT on or after this date.
Questions About Your Privacy?
We're committed to transparency and protecting your privacy. If you have any questions or concerns about how we handle your information, we're here to help.
Contact Our Privacy Team